Telephony
--- JABBER TICKETS ARE HANDLED BY LEVEL 2 SERVICE DESK ---
--- DO NOT ESCALATE TO TELEPHONY ---
Branch Name
Name
Emp ID
Extensi...
Wed, Jul 23, 2025 12:45 PM
Issue:
User cannot sign in to Finesse
Environment:
Finesse
Error Looks Like:
Resolution:
Primary check: Make sure the Device ...
Wed, Mar 20, 2024 10:55 AM
Issue:
Error faxing from Microsoft Outlook
Environment:
AssociaFax
Cause:
N/A
Resolution:
AssociaFAX is an enterprise electronic f...
Tue, Sep 10, 2024 10:42 AM